Here is what Yuku said in response to the ticket I submitted to them yesterday about the problem:

Hi there,
Members being bounced is a known problem. The chat room is an app we use, it was not built by us, we just use the software. Our technical team as well as the management team are looking into other options, because the current software does have some problems, and it is not anything you did.
I am sorry for the trouble. I chat myself at regular times and know it can be annoying. The bouncing seems to happen periodically but when it does happen, it can ruin a good chat.
We hope to have a solution for this soon.


Given that a solution isn't likely to happen soon enough, we're looking into alternate sites for the rescheduled chat with Gordy next Saturday.  Stay tuned smiley: grin